Thin-film coatings and laser
*We are not responsible for stripped screws with thread lock; extraction will incur an additional fee.
*We are not responsible for items that are already worn or damaged.
*If getting any kind of Thin-film work on a firearm you must make sure it functions before bringing it in.
*We are not responsible for performance after cerakote.
*We are not liable for any damage to sights that must be removed.
*We are not responsible for cycling issues after barrel porting.
*50% price increase of all expedite services
*Not liable for electronics and scopes after service. “ items that need to go in the oven we bake at 150 degrees ”
*We do not warranty any user errors in coatings.
*Transfer fee for handguns $30 and rifles is $50
*20% restocking fee excludes cerakote and laser services.
*The shop’s labor rate is $130 per hour, with a minimum charge of half an hour.
Shop Terms
Overview
Our refund and returns policy lasts 3 days. If 3 days have passed since your purchase, we can’t offer you a full refund.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging and not have been transferd out of the ffl.
Firearms can be returned within the 3 day period are subject to a 20% restocking fee. Exceptions can be made if dealer listings were deemed inaccurate
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to us unless rma has been issued.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7 bussiness days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at Rookskoatings@gmail.com.
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
Shipping returns
To return your product, you should mail your product to: 1215 Seminola Blvd Unit 113 Casselberry, Florida 32714.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Need help?
Contact us at Rookskoatings@gmail.com for questions related to refunds and returns.